Health Resource Centres

Objectives

To promote psychosocial support and community integration for patients and carers
To establish platforms for patient and carer empowerment and self-management
To act as an interface in engaging patients, carers, volunteers and community organisations as partners in healthcare

Visions

To be patient-centred and coordinate among patient organisations, volunteers, community partners and clinical teams
To facilitate and strengthen patients’ self-care for their active management of diseases

Core Services

Patient and Carer Empowerment and Support
- Peer support programme
- To organise patient and carer empowerment talks, exercise classes and psychosocial workshops in collaboration with clinical departments
- To provide healthcare information
Support to Patient Groups
- To nurture patient self-help groups
- To coordinate and support community patient groups providing services in hospitals
Volunteer Services and Development
- Volunteer training
- Volunteer retention
- Scope of hospital services:
  i.     Escort and guidance services in specialist outpatient clinics
  ii.     Enquiry counter services in hospital lobbies
  iii.    Organise patient festival celebration activities
  iv.    A&E supporting services
  v.     Publications and promotion activities
  vi.    Play services in children wards
  vii.   Conduct patient survey
  viii.   Ward visitation
  ix.    General clerical support
  x.     Summer Volunteer Programme
Community Engagement and Partnership
- Elderly patient post-discharge support programme
- Community health education

Service Units

Health Resource Centres in NTEC	Address	Opening Hours	Tel
Alice Ho Miu Ling Nethersole Hospital Health Resource Centre	G/F, Block A, Alice Ho Miu Ling Nethersole Hospital, 11 Chuen On Road, Tai Po, NT	Monday to Friday: 9:00am - 1:00pm 2:00pm - 5:00pm Saturday: 9:00am - 12:00pm Closed on Sundays and Public Holidays	2689 2062
Bradbury Hospice Health Resource Centre	G/F, Bradbury Hospice, 17 A Kung Kok Shan Road, Shatin, NT	Monday to Friday: 9:00am - 1:00pm 2:00pm - 5:00pm Closed on Saturdays, Sundays and Public Holidays	2645 8896
North District Hospital Health Resource Centre	G/F, North District Hospital, 9 Po Kin Road, Sheung Shui, NT	Monday to Friday: 9:00am - 1:00pm 2pm - 5:30pm Closed on Saturdays, Sundays and Public Holidays	2683 7515
Prince of Wales Hospital Health Resource Centre	2/F, Day Treatment Block, Prince of Wales Hospital, 30-32 Ngan Shing Street, Shatin, NT	Monday to Friday: 9:00am - 1:00pm 2:00pm - 5:30pm Closed on Saturdays, Sundays and Public Holidays	3505 3158
Prince of Wales Hospital Cancer Patient Resource Centre	3/F, The Sir Yue-kong Pao Centre for Cancer & The Lady Pao Children’s Cancer Centre, Prince of Wales Hospital, 30-32 Ngan Shing Street, Shatin, NT	Monday to Friday: 8:45am - 5:30pm Closed on Saturdays, Sundays and Public Holidays	3505 4030
Shatin Hospital Health Resource Centre	1/F, Shatin Hospital, 33 A Kung Kok Street, Ma On Shan, Shatin, NT	Monday to Saturday: 9:30am - 5:00pm Closed on Sundays and Public Holidays	3919 7457
Cheshire Home (Shatin) Health Resource Centre	G/F, Cheshire Home (Shatin), 30 A Kung Kok Street, Ma On Shan, Shatin, NT	Monday to Friday: 9:00am - 1:00pm 2:00pm - 5:00pm Saturday: 9:00am - 12:00pm Closed on Sundays and Public Holidays	2636 7269