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Out-patient Information

Out-patient Information


The Castle Peak Hospital Outpatient Services serve residents of the New Territories West.

Scope of Services

Address Specialist Out-Patient Services Phone Number
G/F, Serene House (Block C), Castle Peak Hospital, 13 Tsing Chung Koon Road, Tuen Mun The Tuen Mun Mental Health Center provides the following services: 2456 8000
1/F, Serene House (Block C), Castle Peak Hospital, 13 Tsing Chung Koon Road, Tuen Mun Tuen Mun Substance Abuse Clinic 2456 8260
Tuen Mun Alcohol Problems Clinic
EASY Clinic 2456 7174
Private Psychiatric Out Patient Department 2456 7130
E2, 2/F, Special Block, Tuen Mun Hospital, Tsing Chung Koon Road, Tuen Mun Child & Adolescent Mental Health Centre 2454 5871

Service Hours

Monday to Friday 9:00 am - 1:00 pm
2:00 pm - 5:48 pm

New Case Booking:
9:00 am - 12:00 noon
2:00 pm - 5:00 pm
Saturday, Sunday and Public Holiday Closed

Booking Arrangement for New Case

The required documents for new case booking are as follows:

  • Valid referral letter (except EASY Service),
  • Valid identity documents and
  • Proof of residential address e.g. electricity, gas or water bill

Notice:

  • Referral for new case booking is valid for 3 months from the date of issue.
  • For the booking arrangement of EASY new case, please contact 2928 3283.

Notice to Patient upon Consultation (New case)

  • Patients should attend the centre according to the scheduled date and time, with their appointment slip.
  • Please present the following documents upon registration:
    1. Valid identity documents
    2. Civil servants, retired civil servants and their eligible family members; HA staff, retired HA staff and their eligible family members must inform counter staff of their eligibility and provide valid proof of their eligibility for medical benefits.
    3. Related medical references (X-ray Film or / and Lab. Result) if any
  • For rescheduling or defaulting cases, patients may call the relevant specialty or visit respective clinic in person for rearrangement.

In Case of change of Mental Condition Before the First Appointment

Should an urgent condition arise before the appointment date and time, patients may take the following actions:

  • Seek medical advice from registered general practitioner / General Out-patient clinic
  • Consult the Hospital Authority Mental Health Direct at 2466 7350
  • Contact our staff in person or by phone during office hours of the relevant specialty
  • Attend private psychiatric consultation.
  • Attend the Accident & Emergency Department or call police for help in case of emergency

Change of appointment or Enquiry for Old Case

For old case, follow-up consultation is by appointment only. Rescheduling of appointment may be made in person or by phone with the relevant specialty. Please note that patients’ personal data may be required for all appointment booking.

Dispensing of Medication

Please collect medications within 4 working days; otherwise the prescription sheet would be voided.

All Outpatient Services located in the Jockey Club Serene House

Address: G/F, Serene House (Block C), 13 Tsing Chung Koon Road, Tuen Mun, N.T
Tel. No.: 2456 7666

Service Hours:

Monday to Friday 9:00 am - 5:48 pm
Saturday, Sunday and Public Holiday Closed

The Child & Adolescent Mental Health Centre

1. Ambulatory Care Centre Pharmacy

Address: G/F, Ambulatory Care Centre, Tuen Mun Hospital, 23 Tsing Chung Koon Road, Tuen Mun, N.T.
Tel. No.: 2468 6211 / 2468 6212

Service Hours:

Monday to Friday 9:00 am - 6:00 pm
Saturday, Sunday and Public Holiday Closed

2. Tuen Mun Hospital Main Block Pharmacy

Address: G/F, Main Block, Tuen Mun Hospital, 23 Tsing Chung Koon Road, Tuen Mun, N.T.
Tel. No.: 2468 5134 / 2468 5143

Service Hours:

Monday to Friday 6:00 pm - 0:00 am
0:00 am - 9:00 am
(except closing hours from 3:00 am to 3:30 am and from 4:00 am to 4:30 am)
Saturday, Sunday and Public Holiday 24 hours
(except closing hours from 3:00 am to 3:30 am and from 4:00 am to 4:30 am)

Fees and Charges

Public Hospital Fee and Charges

Persons having difficulties with their medical charges may contact medical social worker through our nurse to apply for waiver of hospital fees.

Shroff Information

All Outpatient Services located in the Jockey Club Serene House

Address: G/F, Jockey Club Serene House, 13 Tsing Chung Koon Road, Tuen Mun, N.T.
Tel. No.: 2456 8000

Opening Hours:

Monday to Friday 8:45 am - 1:00 pm
2:00 am - 5:00 pm
Saturday, Sunday and Public Holiday Closed

The Child & Adolescent Mental Health Centre

Address: Accounts Office, G/F, Main Block, Tuen Mun Hospital, 23 Tsing Chung Koon Road, Tuen Mun, N.T.
Tel. No.: 2468 5353

Opening Hours:

Monday to Friday 8:45 am - 7:00 pm
Saturday 8:45 am - 1:00 pm
Sunday and Public Holiday 9:00 am - 1:00 pm

Arrangement for Typhoon signal No.8 (or Above) or Black Rainstorm

Details of special arrangement