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Patient Relations & Engagement Office

Patient Relations & Engagement Office


Patient Relations & Engagement Office is located at 1/F, Serene House (Block C), Castle Peak Hospital. You are welcome to provide any feedback regarding our hospital services in order to help us improve our service quality.

Scope of Services

Patient Relations Officer

The duties of the Patient Relations Officer include answering enquiries, receiving feedback and appreciations from patients and their relatives on the services of our hospital. The officer ensures that complaints of our services are handled promptly and appropriately.

Service Hours

Monday to Friday 9:00 am - 1:00 pm
2:00 pm - 5:00 pm
Saturday, Sunday and Public Holiday Closed

Contact Us

Tel. No.: 2456 7007
Fax No.: 2949 7282
Address: Patient Relations & Engagement Office, 1/F, Serene House (Block C), 15 Tsing Chung Koon Road, Castle Peak Hospital