Page 28 - Hospital Authority Convention 2017

Programme by Day
HOSPITAL AUTHORITY CONVENTION 2017
Wednesday, 17 May 2017 | Convention Hall C

09:00 – 10:15 Symposium 7 – Geriatric Care S7
Chairperson: Dr Albert LO
Cluster Chief Executive, Kowloon Central Cluster, Hospital Authority, Hong Kong
S7.1 How to Deal with the Frail Elderly at the Hospital Front Door
Prof David OLIVER, Clinical Vice President, Care Quality Improvement Department, Royal College of Physicians, UK
S7.2 Frail Elderly Care Model in Emergency Medicine Ward, Queen Elizabeth Hospital
Dr Gordon WONG, Chief of Service, Accident and Emergency Department, Queen Elizabeth Hospital, Hong Kong
S7.3 Frailty – Implications for Urgent Care of the Older Person
Dr Carolyn KNG, Head of Department, Department of Geriatrics, Ruttonjee and Tang Shiu Kin Hospitals, Hong Kong

10:15 – 10:45 Speed Presentation (S222-S228)
Tea Break
10:45 – 12:00 Symposium 10 – Palliative Care S10
Chairperson: Prof Raymond LIANG
Hospital Authority Board Member, Hong Kong
S10.1 End-of-life Care in Singapore
Dr Cynthia GOH, Chair, Asia Pacific Hospice Palliative Care Network and Senior Consultant in Palliative Medicine, National
Cancer Centre Singapore, Singapore
S10.2 “Keep Me Comfort at Home” – Palliative Care Nursing Support in the Community
Ms Cecilia KWAN, Nurse Consultant, Palliative Care, Bradbury Hospice, Hong Kong
S10.3 Palliative Care Consultative Service in Acute Hospital – Impact and Challenges
Dr Annie OL KWOK, Consultant, Department of Medicine and Geriatrics, Caritas Medical Centre, Hong Kong

12:00 – 13:15 Lunch

13:15 – 14:30 # Masterclass 12 – What Matters to Patients? Insight from Patient Experience and Satisfaction Survey M12
Programmes and Way Forward
Chairperson: Mr Charlie YIP
Hospital Authority Board Member, Hong Kong
M12.1 Patient Experience and Satisfaction Survey: What Have We Learnt from Patients?
Dr SF LUI, Clinical Professional Consultant, Division of Health System, Policy and Management, Jockey Club School of
Public Health and Primary Care,The Chinese University of Hong Kong
M12.2 Human Touch in Healthcare Delivery
Dr KM CHOW, Cluster Coordinator (Patient Relations and Engagement), New Territories East Cluster, Hospital
Authority, Hong Kong
M12.3 Information Giving at Patient Discharge: Patient Discharge Information Summary Pilot Project
Dr KS TANG, Service Director, Quality and Safety Division, New Territories West Cluster, Hospital Authority, Hong Kong
Panel Discussion: What Matters?

14:30 – 15:45 Symposium 14 – Managing Increased Healthcare Service Demands S14
Chairperson: Ms Lisa MM LAU
Hospital Authority Board Member, Hong Kong
S14.1 System Engineering in Healthcare Operations Management
Prof Daniel LONG, Assistant Professor, Department of Systems Engineering and Engineering Management, The Chinese
University of Hong Kong, Hong Kong
S14.2 The Multiple Facets of Healthcare: How Would Practitioners of Science, Systems Design and Management Fulfil
Their Roles in the Future of Healthcare
Prof Thomas LEW, Chairman, Medical Board, Tan Tock Seng Hospital, Singapore
S14.3 Trans-disciplinary Care in Geriatric Surgery
Prof KY TAN, Head and Senior Consultant, Department of General Surgery, Khoo Teck Puat Hospital, Singapore

15:45 – 16:15 Speed Presentation (S222-S228)
Poster Viewing
Tea Break
16:15 – 18:30 Convention Hall
Presentation of Awards and Closing Ceremony
Presentation of Best Oral Presentation and Best Poster Display Awards
Presentation of HA Outstanding Staff and Teams Award 2017
＊ Simultaneous Interpretation: English/Putonghua 即時傳譯：英文／普通話 Information as at 24 April 2017. Please check the latest directory at the venue.
26 # Session conducted in Cantonese 此節以廣東話進行