Page 152 - HA Convention 2016 [Full Version]

HOSPITAL AUTHORITY CONVENTION 2016 Symposiums

S7.1 Sustainable Leadership – Staff Communication and 10:45 Convention Hall B
Employee Value Proposition

Ocean Park: Sustainable Leadership
Mehrmann T
Ocean Park Corporation, Hong Kong

Ocean Park has been a part of the Hong Kong community for 38 years, focusing on the values of education, conservation
and entertainment. Tom Mehrmann has been the Chief Executive of Ocean Park over the last 12 years and has guided the
Company with a focus on sustainable leadership. The Company has grown in annual attendance, annual revenue, EBITDA,
surplus and cash reserves to record levels over the last 12 years. In his presentation Tom will provide a view on leadership
through innovation, employee engagement and selection for inherent competency, which has led to the success Ocean Park
has enjoyed.

S7.2 Sustainable Leadership – Staff Communication and 10:45 Convention Hall B
Employee Value Proposition

Wednesday, 4 May From Store Room to Board Room: Leadership Lessons I Learnt Along the Way
Liak TL
Alexandra Health System, Singapore

As a young intern rotating through a pharmaceutical factory and a hospital pharmacy department, leadership in action is
observed from the bottom looking up perspective. That perspective is very different from the top looking down perspective.

Reality on the ground is that rank does not make one a leader. Leaders exist at all levels of the organisation. Positional
authority has limited influence on behaviour of people. People do not work for the “boss”. They work for themselves, their
families, their passion, their beliefs. They follow people they respect and trust.

Leadership is situational. Different types of leaders are needed in different circumstances. The most effective leaders who
can drive breakthrough and transformational initiatives are often not the best people to manage a stable, highly standardised
and routine operation. The most effective leaders are also good followers. They have the ability to think three levels up and
three levels down. They have the 30-thousand-feet perspective as well as the ability to dig underground to understand
ground issues deeply.

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