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Specialist Out-patient Services

Specialist Out-patient Department (SOPD) provides various outpatient services including

• Medicine & Geriatrics
• Surgery
• Orthopaedics & Traumatology
• Family Medicine
• Paediatrics & Adolescent
• Ear, Nose & Throat
• Ophthalmology
• Breast Care Services

Pok Oi Specialist Out-patient Department Services	Phone Number
Medical & Geriatrics Clinic	2486 8651
Surgical Clinic	2486 8610
Orthopaedics & Traumatology Clinic	2486 8610
Family Medicine Specialist Clinic	2486 8660
Paediatrics & Adolescent Medicine Clinic	2486 8630
Ear, Nose & Throat Clinic	2486 8298
Ophthalomology	2486 8455
Breast Services Centre	2486 8259
Specimen Collection & Blood Taking Room	2486 8622
SOPD Registration & Booking Counter	2475 8702
SOPD Nurse Station	2486 8620

SOPD - Service Hours

Monday to Friday	9:00 am to 1:00 pm 2:00 pm to 5:00 pm
No services on Saturday, Sunday, Public holiday, Typhoon No. 8 or above, Black Rainstorm Signal or during Extreme Condition

Contact Us

Address:	Specialist Out-patient Department, North Wing, M/F, Pok Oi Hospital, Yuen Long, New Territories
Telephone:	2475 8702 (SOPD Registration Office)

Fees and Charges

Fees and Charges Details

Service hours for new case booking

Specialist Out-patient New Case Appointment Booking and South Wing Registration Office, South Wing, M/F, POH

Monday to Friday	9:00 am - 1:00 pm 2:00 pm - 5:00 pm
Saturday	9:00 am - 1:00 pm * On Saturday: please proceed to Counter 5, SOPD Registration Office, North Wing, M/F, POH
No services on Sunday, Public holiday, Typhoon No. 8 or above, Black Rainstorm Signal or during Extreme Condition

Location for registration and payment (New case and follow up case)

SOPD Registration Office (North Wing, M/F, POH)

Service Hours

Monday to Friday	8:30 am - 5:00 pm
No services on Saturday, Sunday, Public holiday, Typhoon No. 8 or above, Black Rainstorm Signal or during Extreme Condition

Specimen collection and blood taking arrangement information

Address:	Specimen Collection & Blood Taking Room, North Wing M/F, Pok Oi Hospital
Telephone:	2486 8622

Service Hours

Monday to Friday	8:30 am - 12:45 pm 2:00 pm - 4:45 pm
Saturday	8:30 am - 12:45 pm
No services on Sunday, Public holiday, Typhoon No. 8 or above, Black Rainstorm Signal or during Extreme Condition

Booking Arrangement of New Case

For arrangement of new case appointment, you should provide following documents:

• Doctor’s referral letter issued by Hong Kong registered medical practitioner within the last 3 months ( Please verify patient’s Chinese and English name on the referral letter with the HKID or travel document ) and
• Patient Identity documents
• Correspondence address

Procedures for new case booking

Patients or their relatives should follow the booking procedures as below:

In person:

Present the documents mentioned above to the Specialist Out-patient New Case Appointment Booking and South Wing Registration Office, South Wing, M/F during office hours.

By fax:

• Enclose the patient's correspondence address and contact phone number;
• All photocopies of relevant documents.

Please fax the information listed above to fax no.: 2486 8543 (SOPD Registration Office, POH). Upon receiving the relevant information, our staff will contact the patient within two working days.

HA Go

HA Go provides a mobile platform for the public to submit application for Hospital Authority Specialist Outpatient Clinic (SOPC) new case appointment. (Except Family Medicine Specialist Clinic)

Waiting Time for New Case Booking for Specialist Out-patient Services

Waiting Time Details

Reschedule new case appointment

Patients who did not show up upon consultation can request for rearranging another appointment in person / over the telephone.

Reschedule or enquiry for follow up case

Advance booking must be required for all old case patients. You may contact our staff of Registration Office for appointment arrangement. Please note that patients' personal data information is required for all appointment booking.
If patients' condition is deteriorating, please seek medical advice from G.P., GOPC or even A&E Department in case of emergency.

For enquiries:

By phone: 2475 8702
In person: SOPD Registration Office, North Wing, M/F, POH

Notice to patient upon consultation

• Patients must provide the original of the valid identity documents for registration on the date of appointment:
  • For patient at or above 11 years old, please present the valid Hong Kong Identity Card or other valid identity documents (excluding Hong Kong Birth Certificate).
  • For patient under 11 years old, please present the following valid documents:
    • Patient's Hong Kong Identity Card; or
    • Patient's Hong Kong Birth Certificate indicating his/her right as a Hong Kong permanent resident is “established”; or
    • document issued by the HKSAR Immigration Department to the patient indicating his/her right to land/stay in Hong Kong, e.g. Visa, Permit to Remain in the Hong Kong Special Administrative Region.
  • For patient under 42 days' old and has not obtained Birth Certificate, please present the following valid documents:
    • Immunization Record AND mother's valid identity documents*; or
    • Immunization Record, Marriage Certificate AND father's valid identity documents*
      *Valid Identity documents are:
      1. Hong Kong Permanent Identity Card; or
      2. Hong Kong Identity Card (Non-Permanent) and Visa / documents issued by the HKSAR Immigration Department indicating the parent(s) has not overstayed ; or
      3. Identity / Travel document issued by the Peoples' Republic of China
• For each time of consultation, patients have to present the original of valid identity documents to confirm the eligibility for subsidized public healthcare service.
• Non Emergency Ambulance Transfer Service
  1. Patients who wish to use the service can inform staff of the specialist out-patient clinic or ward. Those who have been assessed by healthcare staff as meeting the service criteria would be provided transfer between their residence and the hospital at no charge.

Special Arrangement on Specialist Out-patient Clinic Operation during Tropical Cyclone and Rainstorm Warning

Special Arrangement Details