Page 161 - HA Convention 2016 [Full Version]

Special Topics HOSPITAL AUTHORITY CONVENTION 2016

T7.1 Towards Excellence in Hospital Planning and Design 09:00 Theatre 1

Evidence-based Design of an Emergency Department for the Future — a Personal Journey
Quek LS
Emergency Department, Ng Teng Fong General Hospital, Singapore

The practice of emergency medicine (ED) in the 21st century faces newer and more complex challenges — mismatched
supply and demand for healthcare, constant threat of emerging infections, catastrophic man-made disasters and an
impending silver tsunami, to name a few.

Emergency practice will need to develop more effective methods of diagnosis, treatment, management and collaboration
within acute care settings, innovative care models that can readily be followed to our ultimate goal of optimal patient
outcomes.

Enabling such a movement will require an infrastructure that will flex with the needs and function of these developing care
models. ED of the future will have distinct features based on four key areas:

• Human capital

• Process

• Technology

• Facility design

Future care delivery models will place greater emphasis on developing team-based approaches and leveraging existing and
emerging technologies. Understanding patient’s inherent and explicit needs is central to designing processes and facilities
to support the ideal patient experience. This presentation will touch on planning, building and finally realising the intent of the
design of a new emergency department in Singapore.

T7.2 Towards Excellence in Hospital Planning and Design 09:00 Theatre 1

People First: Human-Centred Hospital Design in an Era of Digital Diagnostics, Robotics and Data Wednesday, 4 May
Lyon J
NBBJ, USA

Research shows that the design of hospitals can have a positive or negative effect on patient satisfaction, recovery times,
readmission rates, staff productivity and family comfort. As the healthcare industry prepares to spend $200 billion on
healthcare facilities between now and 2020, architect John Lyon argues designers and their clients should take a balanced
approach in the creation of new facilities, one that values aesthetics and LEAN processes without wasting precious resources
on superficial elements. Using case studies of hospital designs for Massachusetts General Hospital in Boston and Seattle
Children’s Hospital in Washington State – plus research into how big data, robotics and the rapid pace of technological
innovation effects healthcare and hospital design – Mr Lyon will outline five design strategies hospitals should implement to
ensure their environments support performance, healing, comfort and experience.

From the advent of electronic medical records to personal health monitoring devices, technology is changing the look and
feel of hospitals, and how care is practiced inside of them. But as more digital devices are integrated into care regimens,
could we lose sight of the importance of human decision making and interaction? International healthcare architect John
Lyon investigates current trends shaping the industry and how hospital design can better enable patients and providers in
their quest for health.

T7.3 Towards Excellence in Hospital Planning and Design 09:00 Theatre 1

Innovations in Hospital Design for Comprehensive Cancer Centres
Grose J
Australia

The Kinghorn Cancer Centre is a translational research centre in Sydney. Its design is based on a “human centred”
methodology: transforming what is normally an institutional building “type” which is often alienating and mechanistic, to a
building type based on human tactility.

This presentation will explore how to embed the human condition into an institutional building.

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