Better communication to fight winter service surge

Colleagues of Prince of Wales Hospital gave a lively presentation in the staff forum on measures introduced by different ranks of staff to cope with winter surge.

Express your views on winter service surge on the new online form.

In HA, we are all prepared for the winter service surge. To facilitate communication with frontline staff, HA Head Office will issue a staff newsletter Winter Surge Bulletin providing the latest information and addressing staff concerns. Simply scan the QR code on the newsletter and express your views on a Google form. If you have any particular opinion or comment, you are welcome to provide detailed information such as the concerned hospital and department for necessary follow up.

Besides, staff forums have been held in some clusters with the management explaining winter surge measures, such as recruitment of healthcare staff and arrangement of additional beds. Moreover, in view of the demand surge, HA Board approved to increase the rate of Special Honorarium Scheme (SHS) allowance for winter surge by 10% from 28 January to 30 April 2019 to support staff participation in SHS during winter surge.