Allied Health Services

Pharmacy

Introduction

About Us

Pharmacy service at QEH has evolved from the traditional role of drug supply to a fundamental aspect of total patient care. The Department of Pharmacy operates 24 hours a day throughout the year and is responsible for the hospital’s pharmaceutical procurement, comprehensive dispensing and drug information service.

Besides pioneering a Computerized Automatic Refill System in the wards, we have made full use of information technology and designed computer programmes to ensure correct medicine labelling, safe drug pre-packaging and appropriate use of antibiotic combinations. The Department was awarded the QEH Outstanding Team Award in 2008 for developing the electronic-formulary that provides up-to-date information on drugs and their usage and availability to both doctors and nurses across the cluster network.

Partnering with doctors, the Department runs a drug compliance clinic providing regular feedbacks to doctors regarding modification of drug therapy regimes in order to improve patient compliance to treatment. New initiatives that benefit patients, nurses and doctors as QEH include pharmacist-led clinics and drug information kiosks.

Reaching out to the community, our pharmacists often participate in health education programs for patients and are members of two multi-disciplinary teams, namely the Myocardial Infarction Rehabilitation Program Team and the Heart Failure Patient Care Team.

Vision

United in caring for health and to pursue excellence in pharmaceutical services

Mission

We deliver quality pharmaceutical service to our clients

We train our staff to pursue excellence

We promote learning culture, research and innovations

Values

Knowledge

Commitment

Caring

Professionalism

Honesty

Accessibility

Respect

Motivation

Scope of Services

Scope of Services
Dispensing Services	In-patient dispensing service (QEH and BH) Ward stock topping-up service Medical gas supply Out-patient dispensing service Compliance Clinic, Refill Clinic Drug information service Drug formulary control Patient counselling & education service Clinical trials and research programmes Procurement service (QEH, BH, Red Cross & Blood Transfusion Service) Aseptic Dispensing Unit: Cytotoxic Reconstitution Service Pharmacy Intravenous Admixture Service (PIVAS) Total Parenteral Nutrition (TPN) Compounding Service Patient-controlled analgesia service
Clinical Services	Medication Reconciliation Integrate a complete and an accurate Best Possible Medication List of the patient's medications Recommendation will be given to physician at admission, transfer and discharge Reduce the potential for any drug-related events Oncology Clinical screening of chemotherapy and related MARs / medical records Providing patient counseling, medication reconciliation and discharge counseling services on ward Patient counseling on new oral anticancer drugs in Pharmacist Compliance Clinic Pediatric Clinical screening of drug profile / medical records in Neonatal Intensive Care Unit (NICU) & Pediatric Intensive Care Unit (PICU) Multi-disciplinary ward rounds Infectious Diseases Antibiotic Stewardship Programme (ASP) Multi-disciplinary ward rounds Geriatrics Integration of a complete and an accurate Best Possible Medication List of the patient's medications at admission and discharge Clinical screening of drug profiles and medical records during hospital stay Individualized drug education and discharge counselling to patients and/or their caregivers at bedside Multi-disciplinary ward rounds

Services Hours

	Weekday
F Block Pharmacy	24 hour service (service break 3:30am to 4:30am)
E Block Staff Clinic Pharmacy	Mon - Fri: 9:00 am - 1:00 pm and 2:00 pm - 5:00 pm Sat, Sun & Public Holidays: Closed
Ambulatory Care Centre Pharmacy	Mon - Fri: 9:00 am - 5:45 pm Sat, Sun & Public Holidays: Closed

Contact Us

	Telephone	Address
F Block Pharmacy	3506 6572	G/F, Block F
E Block Staff Clinic Pharmacy	3506 6212	1/F, Block E
Ambulatory Care Centre Pharmacy	3506 5934	2/F, ACC