Introduction of Health Resource Centre (HRC)

1. Patient and Carer Empowerment and Support Service
To provide patient empowerment and education programmes, psychosocial and other supports for patient and carers

• Co-organize sharing sessions with patient groups
• Provide education (e.g. health talk)/treatment (e.g. orientation programmes for newly
  diagnosed patients)/psychosocial support (e.g. stress management) for patients to
  enhance their abilities in self-care and disease management
• Establish patient support and resources kiosks
• Concern visits in wards and out- patient clinics
• Peer sharing and support
• Produce publications to enhance patients’ knowledge on disease information and resources

2. Support to Patient Groups
To help develop and consolidate patient self- help groups and mutual support network to support patients and carers

• Provide consultation in the establishment of the patient groups and to help in their consolidation process
• Co-organize patient sharing and other activities with clinical team to enhance patients’ confidence and abilities in self-care and disease management
• Provide continuous programmes and support networks to enhance the community support towards discharged patients

3. Volunteer Services and Development
Develop, organize and supervise volunteer services to enhance patient care

• Organize and manage volunteer services including recruitment, training and appreciation
• According to the needs of departments, support and supervise both individual and organization volunteers to provide direct and indirect patient support

4. Community Engagement and Partnership
To provide platforms to facilitate the participation of community partners and service users to enhance medical social collaboration

• Patient Concern Services
• Community Health Promotion Programme
• Festival Celebration Visitation Programme
• School Health Ambassador Programme

5. Health Corner
HRC provides a self- help service for measurement of blood pressure and body mass index (BMI).
Patients can better assess and monitor their health condition with these facilities.
Moreover, patients can also use the computer in HRC to access to the Smart Patient website
for disease information and community resources.