Page 195 - Hospital Authority Convention 2017

Parallel Sessions
Parallel Sessions

PS12.1 How and Why Staff Training is Important to Big Organisations 14:30 Theatre 1

Learning for Organisation Changes
Mak A
Civil Service Training and Development Institute, Civil Service Bureau, The Government of the Hong Kong Special Administrative HOSPITAL AUTHORITY CONVENTION 2017
Region

Organisations are facing unprecedented pace of changes nowadays. Riding the wave of uncertainties, developing employees’
acumen and agility has been more important than ever. In this session, the speaker will share his thoughts on the role of
training and development in talents and creating an enabling environment for people to learn and build their competencies for
future challenges.

PS12.2 How and Why Staff Training is Important to Big Organisations 14:30 Theatre 1

Digital Innovation Shaping the Future of Learning and Development
Szeto D
Global Human Resources, Li & Fung Limited, Hong Kong

The digital era is changing our understanding of doing business, of learning and development in a fundamental way – and
with unrivalled speed. The function of learning and development is inevitably undergoing a transformation. However, many
companies and individuals hesitate to acknowledge the depth and impact of current mutation. With today’s digital technology,
by providing agile on-demand and just-in-time learning that meets specific skill set needs, is evermore making it possible for
people to access learning contents at a much faster, more efficient and cost effective rate than ever before. The emergence
of new technologies has also led to more innovative forms of learning experience.

Many previously unimaginable learning approaches and solutions are all now possible. Innovative learning technologies (like Wednesday, 17 May
VR, AR, IoT and machine-learning) offer new channels for organisations to provide opportunities for employee development
without the need to spend time and resources hosting formal training sessions. The ability to collect data is also providing
intelligence and insights into the learning process, cloud computing is enabling people from opposite corners of the world
to learn together, at the same time, with mobile devices offering even more choices on how, when and where they do it. All
of which means, the way we learn and work has a multitude of potential in which to be enhanced. For these, digital learning
innovation is taking the lead with a higher rate of engagement and distinctiveness.
Under recent advances in technology and communications, it has finally broken the so-called richness/reach trade-off -
meaning rich learning experiences can be achieved, irrespective of where the instructors and learners are located. In this
presentation, the speaker will quote from his previous work to illustrate how learning moments can be enabled anytime,
anywhere by integrating learning innovation and digital technology, and no limit to what can be taught using digital learning.
This is driving change in learning and development but, more importantly, smart organisations are seizing the opportunity to
not just react, but to shape their learning and development approach to boost business innovation and growth.

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