Page 194 - Hospital Authority Convention 2017
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Parallel Sessions
      HOSPITAL AUTHORITY CONVENTION 2017


             PS11.1    Transformation in Pharmaceutical Services                         13:15  Theatre 2

            Evolution of Korea’s Pharmaceutical Service Model
            Choi S
            Department of Pharmacy, Seoul St. Mary`s Hospital, The Catholic University of Korea, Korea
            Over the past 20 years, significant changes have been made in the field of pharmacy service. In 2000, the first amendment
            initiated  by  the  Korean  government  was  the  legislative  separation  of  dispensary  and  medical  practice.  Simultaneously,
            medication counseling by dispensing pharmacist was stipulated in the Pharmaceutical Affairs Act. The second change was
            the extension of the pharmacy college curriculum, from four years to six years starting from 2013. These transformations have
            led to a paradigm shift in the roles of pharmacists. Hospital pharmacies have attempted to expand their role from preparing
            and dispensing medicines, toward providing patient-centred clinical service by the following approaches: (1) intervention
            on prescriptions; (2) systematic medication counseling; (3) drug information provision; (4) medication safety monitoring; (5)
            therapeutic drug monitoring; and (6) multi-disciplinary medical team care. For more advanced pharmaceutical services, the
            Korean Society of Health-system Pharmacists has introduced a “clinical pharmacy specialist” certification system for hospital
            pharmacists since year 2010. Qualified pharmacists have thus served as pharmacy practice preceptors in various fields.
            The need and importance for pharmaceutical services, as well as the challenges in providing advanced services, still exists.
            One of the major barriers is the shortage of workforce, with inadequate reward systems and ambiguous role definitions
            among healthcare professionals being other drawbacks. For advanced pharmaceutical care to achieve the common goals for
            patient welfare, healthcare professionals need to collaborate more effectively with each other, and understand and respect all
            professional roles.
















             PS11.2    Transformation in Pharmaceutical Services                         13:15  Theatre 2

            Steering HA’s Pharmaceutical Services to a New Paradigm
            Ngan T
            Chief Pharmacist’s Office, Hospital Authority Head Office, Hong Kong

            Pharmaceutical services in public hospitals conventionally include drug supply and dispensing only. With the growing service
      Wednesday, 17 May  outpatient pharmacy services to further enhance pharmaceutical care and empower patients in optimal use of medications.
            demand and heightened awareness of medication safety, boundary of pharmaceutical care, along with the professional
            functions of pharmacists, it has been extended in both breadth and depth in recent years. The Hospital Authority (HA) has
            formulated a roadmap in its Strategic Plan for 2017-22 to put vision into reality, encompassing initiatives in both inpatient and

            Medication safety is the overarching mandate in delivering quality care for hospitalised patients.  To this end, HA has
            strengthened the use of information technology to facilitate computerised decision support and enhance medication safety
            through closed-loop medication management.  HA will take forward these initiatives by introducing further automation
            technologies, enhancing pharmacy system integration, strengthening cluster-based after-hour support in pharmacy services
            and fostering collaborative care by a multi-disciplinary approach. Pharmacists as part of the integrated care team will play a
            more important role in the clinical management of patients.

            HA’s outpatient pharmacy initiatives are targeted to address long waiting time, enhance medication management and
            empower patients for better self-care. A new operation model of outpatient pharmacy services is developed to improve
            medication management and service efficiency, and to optimise medication use and reduce drug wastage. HA will deploy
            suitable automation technologies in outpatient pharmacy services and continue to improve the accessibility of drug
            information through electronic platforms, thereby facilitating delivery of personalised medication management.
            HA will keep on improving the professional competence of its pharmaceutical staff in order to cope with the evolving service
            demand, and extend the professional support of pharmacists in delivering holistic care for patients in public hospitals.










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