| Tin Shui Wai Specialist Out-Patient Service | Phone Number |
|---|---|
| Family Medicine Specialist Clinic | 3513 5620 |
| Medical & Geriatric Clinic | 3513 5620 |
| Orthopaedic & Traumatology Clinic | 3513 5620 |
| Surgical Clinic | 3513 5620 |
| Nurse Station | 3513 5620 |
| New Case Appointment Booking Counter | 2401 4599 |
| Specimen Collection / Blood Taking | 3513 5622 |
SOPC – Service Hours
| Monday to Friday | 9:00 am to 1:00 pm 2:00 pm to 5:00 pm |
|---|---|
| Saturday, Sunday, and Public Holiday | Closed |
| Normal services will be suspended upon issuance of Black Rainstorm Warning Signal, Tropical Cyclone Warning Signal No. 8 or above, and during “Extreme Condition” | |
Fees and Charges
Service hours for new case booking
Specialist Out-patient Registration Office, 1/F, Tin Shui Wai Hospital
| Monday to Friday | 9:00 am to 1:00 pm 2:00 pm to 5:00 pm |
|---|---|
| Saturday | 9:00 am to 1:00 pm |
| Sunday and Public Holiday | Closed |
| Normal services will be suspended upon issuance of Black Rainstorm Warning Signal, Tropical Cyclone Warning Signal No. 8 or above, and during “Extreme Condition” | |
Location for registration and payment (New case and follow up case)
Specialist Out-patient Registration Office, 1/F, Tin Shui Wai Hospital
Service Hours
| Monday to Friday | 9:00 am to 1:00 pm 2:00 pm to 5:00 pm |
|---|---|
| Saturday, Sunday, and Public Holiday | Closed |
| Normal services will be suspended upon issuance of Black Rainstorm Warning Signal, Tropical Cyclone Warning Signal No. 8 or above, and during “Extreme Condition” | |
Specimen collection & blood taking arrangement information
Room 21, Specialist Out-patient Clinic, 1/F, Tin Shui Wai Hospital
Service Hours
| Monday to Friday | 8:30 am to 12:45 pm 2:00 pm to 4:45 pm |
|---|---|
| Saturday, Sunday, and Public Holiday | Closed |
| Normal services will be suspended upon issuance of Black Rainstorm Warning Signal, Tropical Cyclone Warning Signal No. 8 or above, and during “Extreme Condition” | |
Booking arrangement of new case
For arrangement of new case appointment, patients should provide the following documents:
- Valid referral letter from a Hong Kong registered medical practitioner issued in the last 3 months ( Please verify patient’s Chinese and English name on the referral letter with the HKID or travel document ) and
- Patient's identity documents
- Proof of correspondence address
Procedures for new case booking
Patients or their relatives should follow the booking procedures as below:
In person:
Present the documents mentioned above to 1/F Specialist Out-patient Registration Counter during office hours.
By Fax:
- Enclose the patient’s correspondence address & contact phone number
- All photocopies of relevant documents
Please fax the information listed above to fax no.: 3513 5706 (Specialist Out-patient Registration Office, Tin Shui Wai Hospital). Upon receiving the relevant information, our staff will contact the patient within two working days.
HA Go
|
|
|
HA Go provides a mobile platform for the public to submit application for Hospital Authority Specialist Outpatient Clinic (SOPC) new case appointment. (Except Family Medicine Specialist Clinic)
Waiting time for new case booking for specialist out-patient services
For details, please refer to "Waiting Time for New Case Booking for Specialist Out-patient Services".
Reschedule new case appointment
Patients who did not show up for consultation can rearrange for another appointment in person / over the telephone.
Reschedule of follow up case
Advance booking is required for all old case patients. Patients may contact the Registration Office for appointment arrangement. Please note that patient information is required for all appointment booking.
For patients whose conditions have turned acute before the appointment, they should seek immediate treatment at the Accident and Emergency (A&E) departments.
For enquiries:
By phone: 2401 4599
In person: Specialist Out-patient Registration Office, 1/F, Tin Shui Wai Hospital
Notice to patient upon consultation
- Patients must provide the original of the valid identity documents for registration on the date of appointment
- For patient at or above 11 years old, please present the valid Hong Kong Identity Card or other valid identity documents (excluding Hong Kong Birth Certificate).
- For patient under 11 years old, please present the following valid documents:
- Patient's Hong Kong Identity Card; or
- Patient's Hong Kong Birth Certificate indicating his/her right as a Hong Kong permanent resident is “established”; or
- document issued by the HKSAR Immigration Department to the patient indicating his/her right to land/stay in Hong Kong, e.g. Visa, Permit to Remain in the Hong Kong Special Administrative Region.
- For patient under 42 days' old and has not obtained Birth Certificate, please present the following valid documents:
- Immunization Record AND mother's valid identity documents*; or
- Immunization Record, Marriage Certificate AND father's valid identity documents*
*Valid Identity documents are:- Hong Kong Permanent Identity Card; or
- Hong Kong Identity Card (Non-Permanent) and Visa / documents issued by the HKSAR Immigration Department indicating the parent(s) has not overstayed ; or
- Identity / Travel document issued by the Peoples' Republic of China
- For each time of consultation, patients have to present the original of valid identity documents to confirm the eligibility for subsidized public healthcare service.
- Non Emergency Ambulance Transfer Service
- Patients who wish to use the service can inform staff of the specialist outpatient clinic or ward. Those who have been assessed by healthcare staff as meeting the service criteria would be provided transfer between their residence and the hospital at no charge.
Special Arrangement of Specialist Out-patient Clinics for Tropical Cyclone, Rainstorm Warnings, and “Extreme Condition”
