NTWC Annual Quality Conference 2-4 DEC 2015

Innovation inspires Transformation
研新迎變

A 3-day conference would be conducted on 2-4 December 2015 for providing staff training on quality service and experience sharing by honorable speakers.

Please click here for more details of the event.

Please click here for the Quality and Patient Safety micro-videos.

Mediation Training

Mediation is increasingly used in healthcare setting to facilitate communication between patients and physicians after an adverse medical event, to ease tension among members of care-giving teams, to resolve medical malpractice claims and to help family members and medical professionals in the reconciliation process. In view of the potential benefits from using mediation in healthcare system, Tuen Mun Hospital (TMH) had co-organized a training course on mediation with the Hong Kong Mediation Center in 1Q 2012. Thirty-six staff, including Chiefs of Services, Department Liaison Officers and other staff involved in handling clinical incidents and complaints, had successfully completed the training.

Training on Basic Life Support (BLS)

All healthcare professionals, including doctors, nurses and allied health professionals, in the NTWC were required to complete a training course on BLS. Up till 30 November 2012, Fifteen BLS train-the-trainer workshops were organized with a total of 160 doctors and nurses being trained as trainers to organize the continuous training workshops. Also, 88 training workshops were organized and more than 2,200 staff had passed the training.