Non-emergency Ambulance Transfer Service
Provides point-to-point transfer service for patients at times of admission, transfer to another hospital, discharge, and follow-up at specialist outpatient clinics.
- Target patients:
Public hospital patients who are unable to use other transportation means (e.g. bus, taxi, vehicle of elderly homes or Rehabus, etc.) due to mobility disability or mental/sensory impairment. - Application procedures:
Patients who would like to use the service can inform staff of the specialist outpatient clinic or ward. Those who have been assessed by healthcare staff as meeting the usage criteria would be provided transfer between their residence and the hospital at no charge.
Easy-Access Transport Services (ETS)
ETS is the contracted service provider for patient transportation commissioned by the Hospital Authority. It provides transportation services for elderly patients or stroke rehabilitation patients who have mobility difficulties for attending medical appointments at public hospitals and clinics.
- Target patients:
Elderly patients aged 60 or above, as well as stroke rehabilitation patients who have mobility difficulties when attending their medical appointments in public hospitals and clinics. - Application procedures:
Complete the application form downloaded from ETS website and then return the form to ETS by mail/email/fax; or apply through the RiderWeb/ ecRide App.
Patient Transport Services provided by other service providers