Page 149 - Hospital Authority Convention 2018

Symposiums

S8.1 Bringing Changes to the Healthcare Services 10:45 Theatre 1

Capacity Issues, Models of Care in Northern Europe
Henriks G
Learning and Innovation, Sweden
During the 20th century, the Nordic countries, Denmark, Finland, Norway and Sweden, have realised four different but similar- HOSPITAL AUTHORITY CONVENTION 2018
looking welfare states, in which social services are distributed in an egalitarian and uniform way. The Healthcare systems
have been hospital dominated but are now in a deep transition to more open and nearby service and delivery systems.

A number of new models of care that support local health communities dissolve these traditional boundaries and move
towards a more integrated, patient-centred and sustainable delivery of care.
One of the models is “chains of care”, focusing on integrating process ideas, has been implemented over the past years. It
focuses on two elements: patient-centredness and shifting care out of hospitals by strengthening the development of primary
and preventive care; and reducing variations of quality of care across the country.

S8.2 Bringing Changes to the Healthcare Services 10:45 Theatre 1

Patient Centred Design (But Don’t Forget the Caregiver)
McConnell W
HOK, USA

The primary role of any healthcare institution, business or provider is care for the patient and to return them to health. As
designers we can lose this prime directive in the course of designing and building hospitals and clinics for this purpose. Cost,
complexity, time and multiple stakeholders can sometimes blur the vision which can result in a facility that fails to put the
patient first.
Keeping the patient and their care as the primary driver of design will result in better outcomes, a more pleasant stay for the
patient and their family. Through examples of design process, experimentation and built work it is my intent to share how Tuesday, 8 May 2018
patient centred design can provide a more healing environment that is supportive of the patient and family. Patient centred
design will also create a facility with greater efficiency and support the care giver as well.

The examples will include built work in the United States and Asia. It will also include the evolution of the inpatient room and
how through the construction of mock-ups and multi-generations of implementation have created a more efficient, pleasant
and safe inpatient room. These examples will also show how patient centered design can drive the architectural form of the
interior and exterior of the building thereby physically expressing this prime directive

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