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September 2009
 
HA helps Hong Kong achieve territory-wide "one patient, one medical record"
 
At present, it is not uncommon for one patient to seek medical care in both private and public sectors, thus have several medical records, each of which is kept by a different healthcare provider in a different location and in a different format.

Obviously, a patient is more likely to receive better care if all the information contained in these records is accessible to all medical professionals who are treating him or her at different times.

This is the logic behind the concepts of "one patient, one medical record" and "records follow patients". Now, with the HA's assistance, the government is working to turn them into reality by developing a territory-wide patient-oriented electronic health record (eHR) sharing system that will link medical records being kept in the public and private sectors. It will also play a key role in the government's important healthcare reform agenda.
 
In this article, Dr NT Cheung, Chief Medical Informatics Officer-cum-Consultant (eHealth) of the Food and Health Bureau (FHB), and Dr KM Choy, Chief Manager (Service Transformation), who is also on secondment to the FHB as Consultant (Public-Private-Partnership), tell HASLink about how they and their colleagues are supporting this goal.
 
Building on the success of CMS
Funding to develop the first stage of the eHR sharing system was approved by the Legco Finance Committee in July this year, and the eHR Record Office (eHR Office) has since been set up under the FHB to co-ordinate this complex and multi-faceted programme.

Although the eHR system is a ground-breaking concept, it is not being built from scratch. In fact, the HA's own home-grown computerised patient records system, the Clinical Management System (CMS), has been making it possible for public hospitals to share electronic patient records since as long ago as 2000. It is Hong Kong's largest integrated electronic medical/patient record system, and it now contains nine million patient records.

Community-wide platform for health data sharing
The government is therefore leveraging on the HA's invaluable expertise to extend the CMS to the private sector. That is why our IT Services have been given the very important mission of providing technical support to the eHR Office.

According to Dr Cheung, the HA's major role in this 10-year programme is to use its knowledge and experience of developing clinical IT systems to help the private sector in the areas of standardisation and interfacing. And Dr Cheung and his team will also be helping to make the CMS an integral part of a community-wide electronic health data sharing platform by developing a new version of it — CMS Phase III.

Needless to say, this is an extremely talent-intensive programme, and Dr Cheung is busily recruiting technical staff at the moment. Up to 300 health informatics and IT professionals will be working on it during its various development stages.

Key tool for public-private partnerships
Apart from further developing the CMS, the HA is also building the Public-Private Interface – Electronic Patient Record Sharing Pilot Project (PPI-ePR). Launched more than three years ago by the HA, this project now links 12 private hospitals, over 70,000 patients and over 1,400 private and NGO healthcare professionals with access to the HA's CMS. This is further solid proof of the feasibility and acceptability of eHR sharing. The PPI-ePR also allows private healthcare practitioners who participate in the HA's public-private partnership (PPP) projects to access its patient records, subject to the patient's consent. They will also use it to input key clinical information about the patient into the HA's patient record database, so that the HA can track clinical outcomes and monitor the patient's status. It will also help to ensure that the patient receives ongoing care if he or she seeks a consultation at a public general outpatient clinic in the future.

So far, the HA has launched two PPPs, the Cataract Surgeries Programme and the Tin Shui Wai Primary Care Partnership Project, in February and June 2008 respectively. Dr Choy says both programmes are running smoothly and effectively. Overall, an average of two to three thousand new patients are joining PPI-ePR every month.


Starting next year, the HA will offer more choices to patients by developing other PPPs. For example, one of them will purchase haemodialysis services from private or NGO-managed centres for 40 end-stage renal disease patients who are currently receiving treatment at HA centres.

Improved diagnosis and treatment
"PPI-ePR will continue to evolve, and it will form an essential building block for future eHR sharing infrastructure. However, eHR is much more than just an IT innovation. Information is not shared automatically. It only takes place if the patient agrees. But the patient will benefit at the end of the day, because it will result in more timely, accurate and reliable diagnosis and treatment," Dr Choy adds.

As you would expect, a project as large as eHR requires the support and commitment of many different parties. They include private healthcare and IT service providers and other stakeholders in the community, as well as the general public. Nonetheless, Dr Cheung and Dr Choy are both confident that eHR – as well as the "one patient, one medical record" and "records follow patients" concepts – will be well received.
 
 
 
Dr NT Cheung (left)
and Dr KM Choy.