MED, O&T, PAED, SUR, GYNAE, ENT and EYE

New patients or their relatives could make appointment in person at our SOP Appointment (Block B, G/F) by presenting the following documents:

New patients or their relatives could also fax the above-mentioned documents with contact numbers to 2667 2073 for booking new case appointment.

As of December 2019, new case booking can be made through “BookHA(Book SOPC)” feature of smartphone mobile application “HA Go”.

Doctor will arrange the next follow-up appointment for patient after each consultation. Otherwise, patient or their relatives should bring their appointment slip to the SOP Appointment to book the next appointment. Please check the sub-specialty and the appointment date printed on the new appointment slip.

Patients who fail to make a follow-up appointment after consultation can book another appointment within 1 year from the last consultation date. Otherwise, a fresh doctor’s referral letter should be produced for scheduling a new appointment.

For patient who cannot attend as scheduled, please call respective clinics during office hours for rescheduling:

Patients can reschedule another appointment within 1 year from the original appointment date. Otherwise, a fresh doctor’s referral letter should be produced for scheduling a new appointment.

Patient who misses the appointment can reschedule another appointment within 1 year from the original appointment date. Otherwise, a fresh doctor’s referral letter should be produced for scheduling a new appointment.

Patient should return to the hospital for Specialist Out-patient Clinic according to the scheduled date and time on the Appointment Slip. Patient should first settle payment at Shroff (Block A, G/F) or One-stop Electronic Kiosks (Block B, G/F & 1/F) or through HA Go and then proceed to respective clinics for registration.

Patient must present valid HKID Card or Birth Certificate (for children under 11 years old) for verification of patient identity. Patient should also produce other supporting documents (e.g. CSSA certificate) for fee waiving. “Non-entitled Person’ (NEP) charges may apply to patient who fails to present valid ID documents. No retrospective refund will be accepted.

New case patient should bring along the referral letter for first attendance.

Follow the instruction on the drug label when taking and storing medications.

If you encounter shortage of drugs, please bring the containers back to our pharmacy for enquiries or call the clinic to seek advice.

If you feel unwell after taking the drugs, please bring the drugs and the containers to any nearby clinic and seek consultation. In case of emergencies, attend the Accident and Emergency Department. You may also call or come to the clinic to seek advice.

Patients who wish to use the service can inform staff of the specialist out-patient clinic or ward. Those who have been assessed by healthcare staff as meeting the service criteria would be provided transfer between their residence and the hospital at no charge.

Upon hoisting of the Tropical Cyclone Warning Signal No. 8 (or above) or Black Rainstorm Warning Signal, Specialist Out-patient Clinics will be closed. Another appointment will be arranged be respective clinics and patient will be notified the new appointment date as soon as possible.