Page 2 - Hospital Authority Convention 2017

Symposiums Symposiums
HOSPITAL AUTHORITY CONVENTION 2017

S5.1 Improving Healthcare through Innovation 09:00 Convention Hall A

An Overview of the Virtual Doctors Service in Zambia
Jones H
The Virtual Doctors, UK
The presentation will overview the background and concept of the Virtual Doctors in Zambia. Overviewing the need of
support for rural health workers with supportive diagnosis and treatment advise for their patients from volunteer doctors
based in the UK.

The presentation will discourse the three key aims of supporting rural health workers to treat more patients within their own
communities, to help reduce unnecessary referrals to distant and hard to reach hospitals and to improve the capacity of rural
healthcare workers through on-going mentorship.

We will present the challenges of providing a sophisticated service in a resource poor setting and the technology that has
evolved over time to the contemporary application of smartphone technology utilising the expanding mobile broadband
network in Africa for the provision of internet.

S5.2 Improving Healthcare through Innovation 09:00 Convention Hall A

Application of Simulation to Improve Clinical Efficiency – Systems Integration
Chung HS
Emergency Medicine, Yonsei University College of Medicine, Korea

Simulation-based training and assessment is playing an increasingly important role in creating competent individuals to
Wednesday, 17 May with systems integration demonstrate consistent, planned, collaborative, integrated, and iterative application for teaching,
become prepared in providing safer patient care. In addition to the focus on skill acquisition, it is important to ensure that
responders are able to perform a variety of tasks in unique and challenging situations. Simulation application is not only
limited to individual or team performance, but it can also be used in the area of systems integration. Simulation programmes
assessment, quality, patient safety, and risk management activities to achieve excellent clinical care, enhanced patient safety,
and improved outcome metrics across a healthcare system.

Simulation programmes need to demonstrate activities that are clearly driven by the strategic needs of the involved clinical
facility or healthcare system(s) to achieve enterprise level goals and improve quality of care: (1) impacting integrated system
improvement within a complex healthcare environment; (2) enhancement of the performance of individuals, team, and
organisations; and/or (3) creating a safer healthcare delivery system and improving outcomes.

In this presentation, we will try to share how simulation programmes have been used as a resource by quality, patient safety,
risk management, and/or similar organisational structure for enterprise improvement with bi-directional feedback. We will
also try to describe examples of simulation activities used by the programme that facilitated quality, patient safety, risk
management, enterprise improvement and/or quality outcomes projects/activities.

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