Objectives

As an integral part of the hospital service delivery, the Medical Social Service Department which is working in a multi-disciplinary team, has to cooperate and collaborate with other professionals, such as medical, nursing and allied health and community so as to provide holistic care to patients.  The medical social workers play an important role in the patients’ total rehabilitation by

• Assisting patients and their family members with social and emotional problems involved in illness situation

• Enabling patients to make the best use of medical/rehabilitative services available

• Contributing to the total rehabilitation of patients and to facilitate their reintegration into the community

    Scope of Service

• Provide psycho-social assessment and intervention

• Provide counseling service

• Provide pre-admission and discharge planning service

• Coordinate and mobilize the community resources to resolve patients’ problems e.g. application for financial assistance, home help service, placement….etc.

• Organize educational/ therapeutic groups/ programs on the relevant services for patients, carers and community

These services are provided through: interviews, home visits (if necessary), multi-disciplinary case conferences, educational talks, therapeutic groups, collateral collaboration

    Activities Photo

Education Talk Visit to elderly services centre.

Therapeutic Group

    Service Location & Telephone/Fax number

Rm. 106. Centenary Building, 12 Po Yan St., Sheung Wan, Hong Kong ( Tel/Fax.:25898336 /25898565)

    Service Hours

Monday to Friday:            8:45 a.m. – 1:00 p.m.    2:00 p.m. – 5:15 p.m.

Saturday             :           9:00 a.m. – 12:00 noon

Close on Sunday and public Holiday

    Tung Wah Hospital Patient Resource Centre

    Introduction

The Patient Resource Centre of Tung Wah Hospital was opened in November 1995 in order to complement the Hospital Authority’s strategy of ‘Comprehensive Health Care Service’ and to align with Tung Wah Hospital’s spirit ‘To serve the Community’. The Centre is managed by Medical Social Service which provides relevant health information and organizes activities directed to patients, their families and the community. It aims at reducing their illness-related anxieties and to increase the health awareness of the general public. 

    Objectives

• To provide enquiry services, health information, education and other relevant resources to the public so as to increase their health awareness.

• To enhance the quality of life for chronically ill patients and to promote the spirit of mutual and self-help among themselves.

• To promote volunteer services in and outside the hospital.                       

• To improve inter-disciplinary cooperation among hospital staff and improve communication between the community and the hospital.

    Scope of Services

• Mini library, audio-visual material, information pamphlets........

• Educational talks and seminars

• Therapeutic and mutual support group

• Social functions and gatherings

• Recruitment and coordination of volunteers

• Visits to community/rehabilitation facilities

• Enquiry and referral services

    Target Group

Patient, Relatives, Medical Staff, the Community

    Address

2/F., Li Shiu Chung Memorial Building, Tung Wah Hospital,

12 Po Yan Street, Sheung Wan, Hong Kong

    Telephone Number

25898369 

    Fax Number

28572762 

    Opening Hours

Monday-Friday            8:45a.m.-1:00p.m., 2:00p.m.-5:15p.m.

Saturday                     9:00a.m.-12:00p.m.

 Close on Sunday and public Holiday