Home > Patients & Visitors > Patient Relations & Engagement Office
Introduction
Patient Relations & Engagement Office is located at 1/F, Serene House (Block C), Castle Peak Hospital. You are welcome to provide any feedback regarding our hospital services in order to help us improve our service quality.
Scope of Services
Patient Relations Officer
The duties of the Patient Relations Officer include answering enquiries, receiving feedback and appreciations from patients and their relatives on the services of our hospital. The officer ensures that complaints of our services are handled promptly and appropriately.
Service Hours
| Monday to Friday |
9:00 am - 1:00 pm 2:00 pm - 5:00 pm |
|---|---|
| Saturday, Sunday and Public Holiday | Closed |
Contact Us
| Tel. No.: | 2456 7007 |
|---|---|
| Fax No.: | 2949 7282 |
| Email: | slh.prc@ha.org.hk |
| Address: | Patient Relations & Engagement Office, 1/F, Serene House (Block C), 15 Tsing Chung Koon Road, Castle Peak Hospital |
