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Specialist Outpatient Clinics

Office Hours

Monday to Friday: 9am to 1pm; and 2pm to 5pm
Saturdays, Sundays and public holidays: closed


New Appointment Booking

¡§BookHA (Book SOPC)" in the Hospital Authority (HA) mobile application ¡¥HA Go¡¦ provides mobile platform for the public to submit application for Specialist Outpatient Clinic (SOPC) new case appointment. This mobile application also provides information of SOPC new case booking waiting time, address and contact number of SOPCs.

HA Go

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Besides, new patients or their relatives could make the appointment in person at corresponding clinic by presenting a referral letter from a Hong Kong registered doctor issued within three months, identification documents, and proof of residential address (e.g. water or electricity bill) issued within the recent 6 months to facilitate future communication.



Dermatology clinic: Dermatology clinic only accepts referrals from clinics of the following departments: Family Medicine, Medicine and Therapeutics, Surgery, Obstetrics & Gynaecology , and Orthopaedics & Traumatology of the Prince of Wales Hospital.

For other referrals, please refer to the following website for information on dermatology service provided by the Department of Health Social Hygiene/ Dermatology clinics.

https://www.dh.gov.hk/english/tele/tele_chc/tele_chc_dc.html



Consultation Procedures

Patients should attend the clinic according to the scheduled date and time, bringing along the valid identification document (birth certificate or a copy of the birth certificate should be brought for Children under the age of 11) and appointment slip (paper or electronic version are accepted) for verification.

Please register or settle the payment via HA Go mobile app / One-stop electronic kiosks / Shroff office (located at G/F, North Wing of Li Ka Shing Specialist Out-patient Clinic).

  • Civil servants, retired civil servants and their eligible family members, HA staff, retired HA staff and their eligible family members must first proceed to the Shroff to declare their eligibility for medical benefits.
  • The shroff on G/F of North Wing of the Li Ka Shing Specialist Outpatient Clinic is open from 8am to 4:45pm from Monday to Friday and closed on Saturdays, Sundays and public holidays.

After registration or payment, please wait for consultation at the waiting hall of corresponding specialist out-patient clinic. Submission of the appointment slip to the registration counter is NOT necessary.

The time specified on the appointment slip is your registration time, not consultation time. Please arrive at the clinic 15 minutes before the registration time.

Usually, a patient¡¦s next follow-up appointment will be arranged by the doctor after each consultation. Otherwise, patients or their relatives should bring the appointment slip to the clinic reception counter to book the next appointment. Please check the sub-specialty and the appointment date printed on the new appointment slip. For enquiries, please consult clinic staff.

If drugs have been prescribed, please pay first via HA Go mobile app / One-stop electronic kiosks or at the shroff and then submit the prescription form to the pharmacy.

  • The shroff on G/F of North Wing of the Li Ka Shing Specialist Outpatient Clinic is open from 8am to 4:45pm from Monday to Friday and closed on Saturdays, Sundays and public holidays.
  • The shroff on G/F of the Sir Yue-kong Pao Centre for Cancer & The Lady Pao Children's Cancer Centre is open from 8am to 6pm from Monday to Friday and closed on Saturdays, Sundays and public holidays.


Cancel or Change Appointment

Please attend the clinic according to the scheduled date and time. Clinic allow patients to apply rescheduling of follow-up appointment by HA Go mobile app, fax, phone, mail or in person.


Defaulted subsequent appointment

New referral is required for rescheduling defaulted subsequent appointment over 1 year. All doctor¡¦s referral letters are valid for 3 months from the date of issue.


Non Emergency Ambulance Transfer Service

Patients who wish to use the service can inform staff of the specialist outpatient clinic or ward. Those who have been assessed by healthcare staff as meeting the service criteria would be provided transfer between their residence and the hospital at no charge.


Urgent Condition

Patients are advised to consult the General Out-patient Clinics, General practitioners or attend Accident and Emergency Department of the hospitals immediately if there is urgent condition before the consultation.


Arrangement under Typhoon Signal No. 8 or above, Black Rainstorm Signal or Extreme Conditions announced by the Government

Specialist out-patient clinics will be closed during the hoisting of Black Rainstorm Warning Signal / Tropical Cyclone Warning Signal No. 8 or above / Extreme Conditions announced by the Government. (Please pay attention to the public announcements of Hospital Authority made via the radio and television for service arrangements during the above situation.

Please follow the instructions of the clinic concerned for rearrangement of appointment.


Medication Problems

Please check the medications and quantity after receiving them from the pharmacy. Patient should follow the instructions on the drug label when taking and storing medications. For enquiries, please contact our pharmacy staff.

If you encounter shortage of drugs, please bring the containers back to our pharmacy for enquiries or call the clinic to seek advice.

If you feel unwell after taking the drugs, please bring the drugs and the containers to any nearby clinic and seek consultation. In case of emergencies, attend the Accident and Emergency Department.


Update Personal Information

Please inform the corresponding clinic or the Admission Registration Office for any changes of personal particulars by person, e.g. name, address or telephone number.


28 April 2023




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