Symposiums
Symposium 1 Engaging Healthcare Stakeholders
Dr C T HUNG
Cluster Chief Executive, New Territories East Cluster, Hospital Authority
Symposium S1.1
Engaging Staff with World Class Management
Presenter :
Dr Gary S KAPLAN
Chairman and Chief Executive Officer, Virginia Mason Medical Centre, USA
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Symposium S1.2
Engaging Stakeholders in Organ Donation and Transplant
Presenter :
Dr Ka-foon CHAU
Consultant, Department of Medicine, Queen Elizabeth Hospital, HK
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Symposium 2 Breastfeeding
Dr Beatrice CHENG
Hospital Chief Executive, Tai Po Hospital & Alice Ho Miu Ling Nethersole Hospital, Hospital Authority
Symposium S2.1
Optimising Breastfeeding Practices: A Public Health’s Perspective
Presenter :
Prof Sophia CHAN
Under Secretary for Food and Health, Government of the HK SAR, HK
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Symposium S2.2
Breastfeeding: A Foundation for Health
Presenter :
Dr Patricia IP
Vice-chairperson, UNICEF, Baby Friendly Hospital Initiative Hong Kong Association, HK
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Symposium S2.3
Walking with Mothers to Support and Sustain Breastfeeding: Lactation Consultant Perspective
Presenter :
Ms Christine LAM
Nurse Consultant(Breastfeeding), Department of Obstetrics & Gynaecology, Queen Elizabeth Hospital, HK
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Symposium S2.4
Hospital Journey to Mother-baby-friendly – It Is Not Easy
Presenter :
Dr WC Leung
Consultant Obstetrician & Chief of Service, Department of Obstetrics & Gynaecology, Kwong Wah Hospital, HK
Honorary Clinical Associate Professor, Department of Obstetrics & Gynaecology, University of Hong Kong
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Symposium 3 Occupational Health and Safety
Ms Clara CHIN
Director(Finance), Head Office, Hospital Authority
Symposium S3.1
Health, Wellbeing and Productivity – Caring for Patients and Staff the Imperial Way
Presenter :
Prof John HARRISON
Clinical Director, Imperial Health at Work, UK
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Symposium S3.2
Getting Back to Work after Injury-on-duty
Presenter :
Dr Marcus WONG
Director, Occupational Health Centre, Hong Kong East Cluster, Hospital Authority, HK
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Symposium S3.3
Building Positive Attendance in the Health Care Sector
Presenter :
Ms Linda BETTS
Management Consultant, Linda Betts & Associates, Australia
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Symposium 4 Staff Engagement for Quality Improvement
Dr Theresa LI
Head of Human Resources, Head Office, Hospital Authority
Symposium S4.1
Leadership for Improvement
Presenter :
Mr David FILLINGHAM
Chief Executive Officer, Advancing Quality Alliance, UK
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Symposium S4.2
Uplifting Surgical Patient Safety - From Silo Thinking to Safety Circle
Presenter :
Dr Kam-shing TANG
Service Director (Quality and Safety)/ Honorary Consultant (A&IC), New Territories West Cluster, Hospital Authority, HK
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Symposium S4.3
Kowloon Central Cluster ""We Innovate, Services Excel Regularly"" (WISER) - Journey towards Quality and Safety
Presenter :
Dr Andy C O CHENG
Chairman of WISER Taskforce, Kowloon Central Cluster, Hospital Authority, HK
Associate Consultant, Hong Kong Eye Hospital, HK
Clinical Assistant Professor (Hon), Chinese University of Hong Kong, HK
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Symposium 5 Modern Primary Care Models – Integration or Collaboration?
Prof Gabriel LEUNG
Member, Hospital Authority Board
Dr Tracey COOPER
Immediate Past President, International Society for Quality in Health Care, Ireland
Symposium S5.1
Reform in Primary Care
Presenter :
Prof the Lord DARZI of Denham
Professor of Surgery, Imperial College London, UK
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Video: Play
Symposium S5.2
Primary Care Development in Hong Kong: Future Directions
Presenter :
Prof Sophia CHAN
Under Secretary for Food and Health, Government of the HK SAR, HK
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Symposium S5.3
Modern Primary Care Models – Integration or Collaboration
Presenter :
Dr Donald K T LI
President, Hong Kong Academy of Medicine, HK
Censor, Hong Kong College of Family Physicians, HK
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Symposium 6 Hospital Design
Mr Yan-Kee CHENG
Member, Hospital Authority Board
Symposium S6.1
Increasing Efficiency - The Future of Healthcare Planning and Design
Presenter :
Ms Angela LEE
Senior Vice President and Director of Southeast Asia Healthcare Group of HKS Inc., US
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Symposium S6.2
Can We Create Healthcare Environments that Remain Responsive and Relevant throughout Their Building Lifecycle?
Presenter :
Mr Danny GIBSON
Technical Director, MJ Medical Ltd., UK
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Symposium S6.3
Healthcare that Connects - the Role of Innovative IT Solutions in Delivering Excellence in Healthcare
Presenter :
Mr Christopher BATES
TPP Import Developer Manager, TPP, UK
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Symposium 7 Teamwork for Service Excellence
Mr Andrew FUNG Hau-chung, JP
Member, Hospital Authority Board
Symposium S7.1
The Ten Habits of Safe Health Care
Presenter :
Dr Andrew JOHNSON
Executive Director Medical Services,
Townsville Hospital & Health Service,
Queensland, Australia
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Symposium S7.2
Great Teams, Best Care
Presenter :
Prof Christine BENNETT
Dean, School of Medicine, Sydney, The University of Notre Dame Australia
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Symposium S7.3
Team Work and Healthcare Excellence
Presenter :
Mr Benedict STANBERRY
DBA Associate, Henley Business School, UK
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Symposium 8 Crew Resources Management
Mr Stephen LEE
Member, Hospital Authority Board
Symposium S8.1
Measurement of Teamwork
Presenter :
Prof Jennifer WELLER
Associate Professor, University of Auckland, Specialist Anaesthetist, Auckland City Hospital, New Zealand
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Symposium S8.2
Bringing the Cultural Change: Classroom-based CRM Training to Enlighten, Energize & Engage Colleagues
Presenter :
Dr Kenny King-chung CHAN
Director, Nethersole Clinical Simulation Training Centre Specialist in Intensive Care, HK
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Symposium S8.3
Bringing the Concept into Practice: Simulation as a Tool to Simulate, Stimulate and Assimilate
Presenter :
Dr Lap-yin HO
Director, Multi-disciplinary Simulation and Skills Center, Queen Elizabeth Hospital, HK
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Symposium 9 Accreditation
Mr Lester Garson HUANG
Member, Hospital Authority Board
Symposium S9.1
Service Excellence: Necessary for a Great Experience
Presenter :
Dr James MERLINO
Chief Experience Officer, Associate Chief of Staff, Cleveland Clinic, USA
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Symposium S9.2
Towards a Sustainable Cluster-wide Accreditation Model in Hospital Authority
Presenter :
Dr Che-chung LUK
Cluster Chief Executive, Hong Kong West Cluster, Hospital Authority, HK
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Symposium S9.3
Regulating Hospital Services
Presenter :
Dr Tracey COOPER
Immediate Past President, International Society for Quality in Health Care, Ireland
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Symposium 10 Stroke Management
Dr Albert LO
Cluster Chief Executive, Kowloon Central Cluster, Hospital Authority
Symposium S10.1
Interventional Neuroradiology: A New Hope for Stroke Patients
Presenter :
Dr William Wai-lun POON
Consultant Radiologist, Department of Radiology and Imaging, Queen Elizabeth Hospital, HK
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Symposium S10.2
Neurosurgeons’ Role in Acute Stroke Management: A Coordinated Approach in HKEC
Presenter :
Dr Marco C L KWAN
Associate Consultant, Department of Neurosurgery, Pamela Youde Nethersole Eastern Hospital, HK
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Symposium S10.3
Endovascular Intervention for Acute Ischaemic Stroke in Hong Kong West Cluster – Past and Future
Presenter :
Dr Chun-pong TSANG
Resident Specialist, Department of Neurosurgery, Queen Mary Hospital, HK
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Symposium S10.4
Intravenous Stroke Thrombolysis Program Using Telemedicine: Outcome and Safety
Presenter :
Dr Wing-chi FONG
Consultant, Department of Medicine, Queen Elizabeth Hospital, HK
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Symposium 11 Management of Medical Disputes
Mr Bing-woon CHAN
Member, Hospital Authority Board
Symposium S11.1
Conflict Resolution in the Public Sector: Applied Mediation Skills
Presenter :
Dr David DAI
Co-chairperson, Committee on Complaints Management & Patient Engagement, Hospital Authority, HK
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Symposium S11.2
Medical Disputes
Presenter :
Dr Ludwig TSOI
Senior Medical Officer, Accident and Emergency Department, Tseung Kwan O Hospital, HK
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Symposium S11.3
Handling Medical Disputes From Empathy towards Mediate-to-Heal
Presenter :
Dr Bill H B CHAN
Chief of Service (Paediatrics & Adolescent Medical Department, United Christian Hospital, HK
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Symposium S11.4
Application of Mediation Skills in Conflict Resolution
Presenter :
Prof T K IU
Adjunct Assistant Professor, JC School of Public Health and Primary Care, Faculty of Medicine, The Chinese University of Hong Kong
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Symposium 12 Managing Waiting Times for Specialist Service
Dr Derrick AU
Director (Quality and Safety), Head Office, Hospital Authority
Symposium S12.1
Myths and Facts of Specialist Out-Patient Clinic (SOPC) Waiting Time Management
Presenter :
Dr Alexander CHIU
Chief Manager, Department of Quality and Standards, Division of Quality and Safety, Hospital Authority, HK
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Symposium S12.2
Back Pain Management in Kowloon Central Cluster
Presenter :
Dr Raymond Ping-hong CHIN
Consultant (Orthopaedics & Traumatology), Queen Elizabeth Hospital, HK
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Symposium S12.3
Long Specialist Out-Patient Clinic Waiting Time: Problems and Solutions
Presenter :
Dr Tony MAK
Service Director (Quality & Safety), Kowloon West Cluster, Hospital Authority, HK
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