Plenary Sessions

Plenary Session I – Organisational Performance Management Chairperson: Mr Anthony WU Chairman, Hospital Authority
Distilling Lessons from the Wide Range of International Experience Dr Loraine HAWKINS, Health Systems Consultant, The World Bank
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Improving Hospital Performance — the Necessary Ingredients Prof Benjamin ONG, Chief Executive Officer, National University Health System, Singapore
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Plenary Session II – Service Planning and Priorities Chairperson: Prof FOK Tai-fai Hospital Authority Board Member
Overcoming Barriers to Mental Health Service Reform Prof Harvey WHITEFORD, Kratzmann Professor of Psychiatry and Population Health, Queensland Centre for Mental Health Research, The University of Queensland, Australia
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Health System Reform in the US: Chaos or a New Paradigm? Dr Jack LEWIN, Chief Executive Officer, American College of Cardiology, USA
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Plenary Session III – Patient Safety and Quality Service Chairperson: Mr Lawrence LEE Hospital Authority Board Member
Patient Safety Improvement — the Way Forward Mr Philip HASSEN, President, International Society for Quality and Safety, President, Canadian Network for International Surgery
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The Surgical Safety Checklist Prof Bryce TAYLOR, James Wallace McCutcheon Chair in Surgery; Surgeon-in-Chief & Director, Surgical Services, University Health Network, Canada
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Plenary Session IV – Work Improvement Programmes Chairperson: Mr Peter LO Hospital Authority Board Member
Engaging Staff through Work Improvement Programmes Ms Kim ASHALL, Director of Service Improvement, The Rotherham NHS Foundation Trust, UK
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Engaging Staff through Work Improvement Programmes: A Personal Learning Experience Prof Philip CHOO, Chairperson, Medical Board, Tan Tock Seng Hospital, Singapore
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