Plenary Sessions
Plenary Session I – Organisational Performance Management
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Distilling Lessons from the Wide Range of International Experience Dr Loraine HAWKINS, Health Systems Consultant, The World Bank |
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Improving Hospital Performance — the Necessary Ingredients Prof Benjamin ONG, Chief Executive Officer, National University Health System, Singapore |
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Plenary Session II – Service Planning and Priorities
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Overcoming Barriers to Mental Health Service Reform Prof Harvey WHITEFORD, Kratzmann Professor of Psychiatry and Population Health, Queensland Centre for Mental Health Research, The University of Queensland, Australia |
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Health System Reform in the US: Chaos or a New Paradigm? Dr Jack LEWIN, Chief Executive Officer, American College of Cardiology, USA |
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Plenary Session III – Patient Safety and Quality Service
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Patient Safety Improvement — the Way Forward Mr Philip HASSEN, President, International Society for Quality and Safety, President, Canadian Network for International Surgery |
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The Surgical Safety Checklist Prof Bryce TAYLOR, James Wallace McCutcheon Chair in Surgery; Surgeon-in-Chief & Director, Surgical Services, University Health Network, Canada |
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Plenary Session IV – Work Improvement Programmes
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Engaging Staff through Work Improvement Programmes Ms Kim ASHALL, Director of Service Improvement, The Rotherham NHS Foundation Trust, UK |
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Engaging Staff through Work Improvement Programmes: A Personal Learning Experience Prof Philip CHOO, Chairperson, Medical Board, Tan Tock Seng Hospital, Singapore |
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