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Serving the impoverished in the name of love - Our Lady of Maryknoll Hospital

The quote ‘For charity is of God’ is engraved on the cornerstone of Our Lady of Maryknoll Hospital (OLMH). The hospital, located on the hillside of Shatin Pass Road, has been serving the residents of Wong Tai Sin district for 60 years. From a hospital taking care of refugees to a general hospital with a full range of services, the intention of serving the impoverished has never changed along its journey. Dr Conrad Lam, the first Chinese Medical Superintendent of OLMH, has contributed to the hospital for most of his life. He shares his bittersweet memories of managing the hospital in the early years with HASLink.
Dr Conrad Lam, the first Chinese  Medical Superintendent of OLMH
In the 1950s, there was an influx of refugees from mainland China to Hong Kong. The Maryknoll Sisters planned to set up a charitable hospital near the refugee community and finally decided to build it in Wong Tai Sin, a densely populated district. OLMH was officially opened in 1961. With limited manpower and resources, apart from healthcare services, the sisters also took up the duties of clean up and sanitation. Meanwhile, they had to provide daily essentials for the families in need, and spare some time to learn Cantonese.
There are many Catholic structures in OLMH, including the statue of Our Lady in the Out-patient Block which attracted many people.

Free medical consultations by volunteer doctors

Dr Conrad Lam was a fresh graduate when he joined OLMH in 1963, whilst he experienced the most daunting time of the hospital. He recalls there were only two doctors except himself by that time, including a sister working as surgeon. “We couldn’t afford to hire more doctors and even the neighbourhood had raised money for us. I sought help from my fellow schoolmates and friends from church to provide free medical consultations one to two sessions a week. With this arrangement we managed to provide specialties in obstetrics and gynecology, tuberculosis and chest, dermatology and surgery,” says Dr Lam.

He laughs off the unique system of OLMH was put into force by the circumstances. He cited the example of giving ‘flexibility’ to doctors in order to retain talent by the time that a newly built hospital in Kowloon had led to a high turnover rate in OLMH. “Four doctors out of six resigned. It was impossible to continue to operate in long run. I proposed allowing our doctors to practise in other clinics after work in order to attract more doctors to join,” says Dr Lam. He was appointed as Medical Superintendent in 1972 after the former Hospital Administrator had left Hong Kong. He is proud of the development of OLMH, saying that “we were the first local general hospital cooperated with the government and church, providing medical services for more than 500,000 residents in Wong Tai Sin. We had a full range of medical, surgical, gynecological and paediatric services, as well as independent operation theatre, laboratory and kitchen.”
The multitasking sisters were overseeing the hospital construction work.

Catering the community development with service transformation

After operating by subvented organisation for 30 years, OLMH joined the Hospital Authority (HA) in 1991. Since then, the hospital’s environment had been greatly improved – with a newly constructed out-patient block and same remuneration and benefits as other public hospitals. Dr Lam admits that joining the HA was a turning point for OLMH, allowing it to centralise the resources on service improvement. In response to aging population of the community and ‘hospital clusterisation’, the hospital had to make a choice. Hence, the obstetrics service was suspended in the 1990s and OLMH then focused on medical and geriatric services.

Time flies and it is already 60 years. The redevelopment of OLMH will kick off next year. A service network consisting of the new acute hospital in Kai Tak will be formed, under the collaboration with other hospitals in Kowloon Central Cluster. Dr Lam is in his eighties, says developing local hospital is a shared vision. He wishes OLMH could cope with the ever-changing society and continue to provide services with due emphasis on both quality and quantity.
The groundbreaking ceremony of OLMH was held in the ‘World Refugees Year’ in 1960. A cornerstone was engraved with an inscription ‘For charity is of God’ to commemorate the moment and encourage people to act with love.
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