Q & A with 13 Young Achievers
Dr Albert ChanAssociate Consultant (Anaesthesia and Intensive Care)
Prince of Wales Hospital
How do you overcome challenges?
I would take a step back, as well as step into others’ shoes, to identify the crux of the problems. Moreover, I stick to my motto, “it is ok to fall, just pick yourself back up and try again” — that is also my way of parenting.
How do you build a harmonious relationship with your colleagues?
I believe my colleagues are intelligent, capable, care about doing their best and willing to improve themselves. Rather than finding fault in others, I would adopt a stance of curiosity and explore their underlying frames and reasons, and then engage them in learning conversations.
What is the most satisfying experience at work?
There are two rewarding things in my line of work — staff improvement, as well as good patient outcomes — particularly when they intertwine. I have always been engaged in providing quality training, and sharing of knowledge and personal experiences with colleagues. Having said that, there is a limit to what a single person like myself can do. Thus, maximising the efforts in the staff training and education would mean that more patients will benefit exponentially from our dedication to enhancing the quality and safety of healthcare.
Roy NgAssistant Social Work Officer (Medical Social Services Unit)
Hong Kong Children's Hospital
What kind of supernatural powers and abilities do you want at work?
Mind reading. If I could read patients’ mind, I could have a deeper understanding of their family situations and feelings, so that I can provide proper assistance to help them to overcome difficulties.
What is the first thing you do when you are back to office and get home from work?
Drinking coffee is the first thing I do when I arrive office, which helps wake me up from the long drive along the Tuen Mun Road. When I get home from work, I will feed the cats first and kiss them to soothe my tired body and mind.
What is your latest discovery?
I love animals and I found that time flies when I play with my 10-month-old sibling cats at home or go for a walk with them.