Patients' Rights
Part I ¡V Patients' Rights
Right to Medical Treatment
To receive medical advice and treatment which fully meets currently accepted standards of care and quality
Right to Information
About what health care services are available, and what charges are involved
Be given a clear description of medical condition, with diagnosis, prognosis and treatment proposed including risks and alternatives
To know the names of medication to be prescribed, its actions and potential side-effects
Access to medical information relating to condition and treatment
Right to Choices
To accept or refuse any medication, investigation or treatment, and be informed of likely consequences
To choose whether to take part in medical research programs
To seek a second medical opinion
To have privacy, dignity, religious and cultural beliefs respected
To have information relating to medical condition kept confidential
To make a complaint through channels provided by HA, and to have any complaint dealt with promptly and fairly
Patients' Charter -
Part II ¡V Patients Responsibilities
A patient should:
Give health care providers as much information as possible about present health, past illness, any allergies and other relevant details
Show consideration for rights of other patients and health care providers, by following hospital rules on patient conduct
Follow prescribed and agreed treatment plan, and conscientiously comply with instructions given
Keep appointment made, or notify hospital/clinic as early as possible if unable to do so
Should not ask health care providers to provide incorrect information, receipts or certificates
Should not waste medical resources