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Medical Social Services

Our Mission

Our Mission

To achieve a high quality and effective psychosocial care via continuous quality improvement.

We work to provide timely psychosocial intervention to our patients and their families and help them to cope with or solve their emotional and social problems arising from illnesses or disabilities. Medical Social Workers being members of the clinical team play important role in linking up the medical and community social services to facilitate patient’s rehabilitation, safe discharge and reintegration into the community.

Service Scope

Service Scope
Service Scope

Psychosocial Assessment

Assess patient’s psychosocial situation for formulating holistic treatment plan.

Counseling Services

Provide counseling services for patients and their families members with emotion, family, caring arising from illness, trauma or disabilities.

Mobilization of Community Resources

Mobilize community resources and bridge them up for patients, who is going to discharge back to the community.

Practical Assistance

For example, financial (CSSA, SSA, waiving etc.), accommodation, medical appliances’ application, home care services, respite service and long term care for disabled and elderly.

Discharge Planning

Working out feasible and safety discharge plans for patients before their discharge to the community.

Team Work

Collaborate with other medical & allied health professionals for quality patient service.

Advocacy of patients' rights

Service Hours

Monday to Friday 9:00 am to 5:00 pm
Saturday 9:00 am to 12:00 pm
Sunday and Public Holiday Closed

Contact Us

Contact Us
Address: Medical Social Services Department, 1/F, Pok Oi Hospital, Au Tau, Yuen Long
Telephone: 2486 8140 / 2486 8141
Email: pohmssd@ha.org.hk