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Patient Relations Centre

Patient Relations Officers

Patient Relations Officers are appointed in each hospital. Their duties include answering enquiries, receiving feedback from patients and their relatives on the services of the hospital. They also ensure that complaints on services of the hospital are handled promptly and appropriately.

Tuen Mun Hospital: 2468 5422
Pok Oi Hospital: 2486 8419 /
poh.prc@ha.org.hk
Castle Peak Hospital: 2456 7007
Siu Lam Hospital: 2456 7007

Patient Focus Group in NTWC

Guidelines and instructions to focus group participants