Oasis

	CISM: Individual Crisis Intervention and Peer Support
	CISM: Basic Group Crisis Intervention
	CISM: Advanced Group Crisis Intervention
	Strategies Response to Crisis
	Resilience to Crisis
	Self Coping Strategies in face of Crisis
	Psychological First-Aid
	Training Programs on Life Education
	Mindfulness-Based Stress Reduction (MBSR)

以下是心靈綠洲所提供的專業培訓內容簡介，如有任何查詢，歡迎電郵至 clinpsyservices@ha.org.hk

I. Certificate Courses on Critical Incident Stress Management (CISM)

1. CISM: Individual Crisis Intervention and Peer Support

Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called "emotional first aid". This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention.

This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

	Content
	Psychological crisis and psychological crisis intervention Resistance, resiliency, recovery continuum Critical incident stress management Evidence-based practice Basic crisis communication techniques Common psychological and behavioral crisis reactions Putative and empirically-derived mechanisms SAFER-Revised model Suicide intervention Risks of iatrogenic "harm"

	Format
	Lecture, video show, role play, group discussion

	Duration
	2 days

	Remarks
	Participant who has completed the 2-day workshop will be granted a certificate issued by the International Critical Incident Stress Foundation, Inc. (ICISF), USA & University of Maryland, Baltimore County.

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2. CISM: Group Crisis Intervention

Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

	Content
	Relevant research findings Relevant recommendations for practice Incident assessment Strategic intervention planning "Resistance, resilience, recovery" continuum Large group crisis interventions Small group crisis interventions Adverse outcome associated with crisis intervention Reducing risks Critical Incident Stress Debriefing (CISD)

	Format
	Lecture, video show, role play, group discussion

	Duration
	2 days

	Remarks
	Participant who has completed the 2-day workshop will be granted a certificate issued by the International Critical Incident Stress Foundation, Inc. (ICISF), USA & University of Maryland, Baltimore County.

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3. CISM: Advanced Group Crisis Intervention

Designed to provide participants with the latest information on critical incident stress management techniques and post-trauma syndromes, the Advanced Group Crisis Intervention builds on the knowledge base which was obtained through the Group Crisis Intervention program and/or in publications. At the conclusion of this course, participants will have been exposed to specific, proven strategies to intervene with those suffering the ill effects of their exposure to trauma. Emphasis will be on advanced defusings and debriefings in complex situations.

This course is designed for EAP, human resources and public safety personnel, mental health professionals, chaplains, emergency medical services providers, firefighters, physicians, police officers, nurses, dispatchers, airline personnel and disaster workers who are already trained in the critical incident stress debriefing format. It will also be useful for those working extensively with traumatized victims for various walks of life.

This course requires previous training and experience. ICISF's "Group Crisis Intervention" should be viewed as a prerequisite.

	Content
	Relevant research findings Managing complex group oriented crisis interventions Nature and importance of incident assessment Strategic intervention planning Comprehensive, integrated, systematic and multi-component CISM Concepts of enhanced group processes Significantly delayed interventions "Multiple incident CISD" Suicide of a colleague Small group crisis support sessions after a disaster

	Format
	Lecture, video show, role play, group discussion

	Duration
	2 days

	Remarks
	Participant who has completed the 2-day workshop will be granted a certificate issued by the International Critical Incident Stress Foundation, Inc. (ICISF), USA & University of Maryland, Baltimore County.

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4. Strategic Response to Crisis

Knowing what sequence of crisis intervention processes to use for which individuals or groups, at what times, and under what circumstances is crucial to all effective early intervention programs. The course will present essential information for the assessment of both crisis situations and the effects of critical incidents on people involved in those situations. Learn to create an effective plan of action to assist those in crisis and complete a series of exercises designed to sharpen assessment and crisis planning skills. Strategic planning and tactical decision making are emphasized, as are rationales for choosing one set of crisis intervention processes over another.

This course builds confidence that crisis interventionists will make the right choices of interventions for the populations they are assisting under specific circumstances. This course requires previous training and experience.

ICISF's "Group Crisis Intervention" and "Individual Crisis Intervention and Peer Support" should be viewed as prerequisites.

Content

Strategic planning as it applies to crisis intervention
National Incident Management System and crisis intervention
Elements of Effective Planning
Steps in Developing the Plan
Planning process in assessing target populations
Determining the type, timing and resources necessary
Assisting large numbers of people involved in a crisis
The most important crisis intervention tactics
Managing a complicated or large scale crisis event

	Format
	Lecture, role play, group discussion

	Duration
	2 days

	Remarks
	Participant who has completed the 2-day workshop will be granted a certificate issued by the International Critical Incident Stress Foundation, Inc. (ICISF), USA & University of Maryland, Baltimore County.

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II. Pre-incident Training

	1. Resilience to Crisis

	Objectives
	To teach staff members about the concept of resilience and vulnerabilities to psychological crisis / trauma To assist staff members to strengthen their resilient factors

	Trainers
	Corporate Clinical Psychologists

	Service Target:
	Managerial Staff & Frontline clinical staff

	Program format:
	2-day workshop

Content:

Day 1

Principles of stress resilience related to improved health outcomes
Skills in enhancing resilience
- Learned Optimism (Part 1)
- Connectedness
- Gratitude

Day 2

Advanced skills in enhancing resilience
- Learned Optimism (Part 2)
- Emotion management skills

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	2. Self Coping Strategies in face of Crisis

	Objectives
	To introduce the concept of psychoneuroimmunology To provide psychological education regarding the stress impact on mental and physical health To learn relaxation skills and effective coping strategies To guide the staff members to design personal and family contingency plan for the management of crisis

	Trainers
	Corporate Clinical Psychologists

	Service Target:
	Managerial Staff & Frontline clinical staff of high risk units

	Program format:
	1-day workshop

	Content
	Crisis/Stress impact on mental and physical health Enhance the sense of control Understanding psychoneuroimmunology Relaxation/visualization techniques Devise personal and family contingency plan Managing emotion in times of crisis Support among team members

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	3. Psychological First Aid

	Objectives
	To equip managers to provide psychological support to other staff in face of major incident

	Trainers
	Corporate Clinical Psychologists

	Service Target:
	Managers/Unit heads of high risk units

	Program format:
	1-day workshop

	Content
	Phases of crisis & psychological disorders Components of psychological first aid Supportive communication & crisis intervention skills Caring skills for people with loss and grief Warning signals of burnout and self care skills

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	4. Training Program on Life Education

	Objectives
	To facilitate staff to reflect the meaning of life and to appreciate the value of life To facilitate staff to understand life and live with uncertainty and fear To guide staff to reflect their meaning and mission of work To learn ways to cope with life difficulties

	Trainers
	Corporate Clinical Psychologists/Experienced Spiritual Directors or Counselors

	Service Target:
	Staff who are working or preparing to work in high risk units (e.g. Medical Ward, A&E, ICU, Isolation Ward)

	Program format:
	3-day workshop

	Content
	Purpose and Meaning of life and work Understanding the uncertainties and unlimited possibilities of life Ways to deal with uncertainties, fear and chaos Coping with suffering and loss in life Ways to create favorable conditions in life Exploration of death Appreciation of lifels

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III. Mindfulness-Based Stress Reduction (MBSR)Program

Objectives

The course is designed to assist participants to utilize their innate abilities to learn how to:

Reduce stress
Increase stability in the midst of complex or highly charged situations
Enhance clarity and creative thinking
Improve communication skills
Improve effectiveness in the workplace

	Trainer:
	Shuk-wah Helen Ma, Ph.D

	Service Target:
	People participate for reasons as diverse as: Stress – job, family or financial Chronic pain and illness Fatigue and sleep problem High blood pressure Chronic headaches

	Program Format:
	8 two-and-a-half hours weekly sessions plus 1 whole-day workshop
	Content
	To learn various methods of mindfulness-based stress reduction, including: Guided instruction in mindfulness practices Body scan Gentle stretching and mindful Yoga To understand your stress responses through mindfulness-based stress reduction methods To learn how to take care of your body, mind and spiritual needs To respond skillfully and systematically to the challenges of your everyday life, instead of making habitual response

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