Plenary Sessions
Plenary Session I Professional Service – Patient Safety
Prof John C Y LEONG
Chairman, Hospital Authority Board
Dr Tracey COOPER
Immediate Past President, International Society for Quality in Health Care, Ireland
Plenary Session P1.1
Innovation in Patient Safety
Presenter :
Prof the Lord DARZI of Denham
Professor of Surgery, Imperial College London, UK
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Plenary Session P1.2
Seeking Perfection in Healthcare Applying the Toyota Production System to Medicine
Presenter :
Dr Gary S KAPLAN
Chairman and Chief Executive Officer, Virginia Mason Medical Centre, USA
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Plenary Session II People-centred Care
Prof Raymond LIANG
Member, Hospital Authority Board
Plenary Session P2.1
The Mid-Staffordshire NHS Foundation Trust Report: Legal Accountability of Healthcare
Presenter :
Mr Robert FRANCIS QC
Barrister, Serjeants’ Inn Chambers, UK
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Plenary Session P2.2
Patient Experience Essential for High-Value Care
Presenter :
Dr James MERLINO
Chief Experience Officer, Associate Chief of Staff, Cleveland Clinic, USA
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Plenary Session III Committed Staff – Staff Engagement
Mr William CHAN Fu-keung
Member, Hospital Authority Board
Plenary Session P3.1
Staff Engagement in Difficult Times
Presenter :
Mr David FILLINGHAM
Chief Executive Officer, Advancing Quality Alliance, UK
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Plenary Session P3.2
Engaging Staff for Change – Frontline Experience in the Health Sector
Presenter :
Ms Linda BETTS
Change Management Consultant, Linda Betts & Associates, Australia
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Plenary Session IV Teamwork
Ms Winnie NG
Member, Hospital Authority Board
Plenary Session P4.1
Leadership, Teamwork and Patient Safety
Presenter :
Dr Tracey COOPER
Immediate Past President, International Society for Quality in Health Care, Ireland
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Plenary Session P4.2
Safe Care on the Edge of Chaos
Presenter :
Dr Andrew JOHNSON
Executive Director Medical Services, Townsville Hospital & Health Service, Queensland, Australia
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Plenary Session P4.3
Joint Replacement Centre
Presenter :
Dr Wai-hong YUEN
Consultant, Department of Orthopaedics & Traumatology, Queen Elizabeth Hospital, HK
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